Coverage you control
Every call, after hours, overflow, or only when nobody answers.
Rental-native back office
The back office for equipment rental companies.
Quote requests, account openings, and assigned calls arrive by email and phone — and land as complete rental records. Your team confirms instead of typing.
Rental intake
Main yard · all assigned calls
Open requests
Ready for your counter
45 ft boom
Monday · delivery
Quote callback7,000 W generator
Riverside · urgent
On-call alertTent package
Saturday · setup
Account reviewPlatform overview
One controlled system for the rental request.
Phone and email are the surface. Your segment-specific configuration is the product.
Rental-native intake
From every call and email: equipment, dates, location, fulfillment, account, callback, and urgency.
Your operating rules
Rates, availability, deposits, insurance, and escalation follow approved rules.
Approved next steps
Create a request, send a link, transfer, alert, or wait for your team.
Integrations
Works with the rental software you already run.
Cortex moves structured requests into your current system—including custom and legacy environments.
+ Custom & legacy systems
Email intake
Your inbox becomes finished work.
Quote requests and account openings arrive as free-form emails, PDFs, and web forms. Cortex reads them and files them into your rental system — your team confirms instead of typing.
Quote requests, drafted
Equipment lists — even 30 or 40 items — dates, and job details become a draft quote, matched to your catalogue.
Account openings, filled
Company details, billing info, and documents from PDFs and web forms are entered, ready for your verification.
The typing disappears
What takes 15 to 45 minutes of copy-paste per request happens on its own, in the background.
Pre-checked files
Business registry, web presence, and your insurance thresholds — each file arrives with the checks your rules require.
Built for the rental desk
Working the request, every shift.
Cortex turns assigned calls and incoming emails into a structured record your counter or on-call team can act on.
Plan a pilot
Request intake
Capture the complete rental request — from a call or an email — before your team touches the file.
Fulfillment
Collect delivery, setup, shipping, pickup, and return needs.
Approved handoffs
Move only the next step your team has approved.
Start with one workflow
Put Cortex on the calls your team chooses.
A controlled 14-day pilot with your calls, policies, escalation path, and success metric.
- Hear it before coverage starts
- Keep your existing number
- Expand only after review
- Cancel the pilot anytime
Pilot questions
What rental teams need to know.
Which calls can Cortex cover?+
Every call, business hours, after hours, overflow, no-answer, or a temporary backup window—your team chooses.
What if Cortex cannot verify a rate or availability?+
It does not guess. It captures the request so an authorized employee can confirm the answer.
How does the 14-day pilot work?+
We agree on one call set, one workflow, escalation rules, and a measurable success criterion before wider rollout.
Does Cortex handle email as well as phone?+
Yes. Quote requests and account openings that arrive by email — including attachments and web forms — are read and entered into your rental system the same way assigned calls are.
How does Cortex enter requests into our software?+
Directly. If your system has an API, we use it. If it doesn’t, our AI agents operate the software the same way a trained employee does. Modern, custom, or from the nineties — if it has a screen, Cortex writes into it.